Physician Cure Privacy Policy
Last Updated: June 29, 2026
Welcome to Physician Cure (“Physician Cure,” “we,” “us,” or “our”). Physician Cure is a medical billing, revenue cycle management, and healthcare consulting company. We are committed to protecting your privacy and maintaining the confidentiality, integrity, and security of the personal, professional, financial, and healthcare-related information we may collect or receive while providing our services.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a form, communicate with us, use our services, or opt in to receive SMS/text message communications from us.
By using our website, contacting us, submitting information to us, entering into an agreement with us, or opting in to receive SMS communications, you agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- Our website and online forms
- Phone, email, SMS/text messages, and other business communications
- Consultations, service inquiries, demos, and client onboarding
- Medical billing, revenue cycle management, credentialing, consulting, and related services
- Offline interactions where this Privacy Policy is made available
This Privacy Policy does not apply to third-party websites, platforms, or services that we do not own or control. If our website links to another website, you should review that website’s privacy policy before submitting information.
Physician Cure provides business services to healthcare providers and healthcare organizations. We do not provide medical diagnosis, treatment, or emergency medical services through this website.
2. Information We Collect
We collect information that helps us provide, manage, improve, and secure our services. The type of information we collect depends on how you interact with us.
A. Personal Information
We may collect personal information that identifies or can reasonably identify you, including:
- Name
- Email address
- Phone number
- Mailing address
- Practice name or business name
- Job title or professional role
- Provider, clinic, or healthcare organization details
- Information submitted through contact forms, consultation requests, or service inquiries
B. Business and Practice Information
If you contact us on behalf of a healthcare practice or organization, we may collect information such as:
- Practice name
- Specialty
- Provider details
- Number of providers
- Practice location
- Billing needs
- Revenue cycle management requirements
- Credentialing or payer enrollment information
- Other information needed to evaluate or provide services
C. Billing and Financial Information
We may collect billing or financial information necessary to process payments, invoices, proposals, contracts, or service agreements. This may include:
- Billing contact information
- Invoice details
- Payment status
- Contract details
- Account-related records
If online payment processing is used, payment information may be processed by a third-party payment processor. We do not intentionally store full payment card details unless required and protected in accordance with applicable law and security standards.
D. Protected Health Information, or PHI
When we provide medical billing, coding, revenue cycle management, or related services to healthcare providers, we may receive or process Protected Health Information, commonly known as PHI.
PHI may include patient-related information that is necessary for billing, claims submission, payment posting, denial management, eligibility verification, coding, collections, reporting, or other healthcare administrative functions.
When Physician Cure receives PHI from a healthcare provider or covered entity, we handle that information only as permitted by applicable law, contractual agreements, and any required Business Associate Agreement. We use and disclose PHI only for permitted healthcare operations, payment-related activities, service delivery, legal compliance, or as otherwise authorized.
E. SMS/Text Message Information
If you opt in to receive SMS/text messages from Physician Cure, we may collect:
-
- Your name
- Your mobile phone number
- Your SMS opt-in status
- Date, time, and method of opt-in
- SMS communication preferences
- Message delivery information
- HELP, STOP, START, or other SMS responses
- Service-related information you provide through text messages
SMS opt-in information, phone numbers, and any data that is collected are not shared with third parties or affiliates for marketing purposes.
F. Website, Device, and Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General location derived from IP address
- Interaction data, such as clicks or form activity
This information helps us improve website performance, security, user experience, and marketing effectiveness.
G. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality
- Understand website traffic
- Analyze visitor behavior
- Remember preferences
- Improve content and user experience
- Measure marketing or advertising performance
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of our website function.
3. How We Collect Information
We may collect information in the following ways:
A. Information You Provide Directly
You may provide information when you:
- Fill out a website form
- Request a consultation or demo
- Contact us by phone or email
- Subscribe to SMS communications
- Enter into a service agreement
- Submit documents or business information
- Communicate with our support or billing team
B. Information Collected Through Service Delivery
If you become a client, we may collect information necessary to perform contracted services, such as medical billing, coding, credentialing, consulting, revenue cycle management, reporting, and account support.
C. Information Collected Automatically
Our website may automatically collect usage and technical information through cookies, analytics tools, server logs, and similar technologies.
D. Information From Third Parties
We may receive information from third-party service providers, business partners, healthcare organizations, vendors, public sources, or authorized representatives where permitted by law and relevant to our services.
4. How We Use Your Information
Physician Cure uses information for legitimate business, service, compliance, and communication purposes, including:
- Providing medical billing, coding, revenue cycle management, credentialing, consulting, and related services
- Responding to inquiries, consultation requests, and service questions
- Scheduling calls, meetings, demos, or follow-ups
- Preparing proposals, agreements, invoices, and account records
- Processing payments and managing billing
- Communicating with clients about service-related matters
- Sending SMS/text messages where you have opted in
- Providing account updates, reminders, support, and service notifications
- Improving our website, services, and customer experience
- Maintaining security and preventing fraud or misuse
- Complying with legal, contractual, regulatory, and professional obligations
- Enforcing agreements and protecting our rights
- Managing internal business operations
We may also use aggregated, anonymized, or de-identified information for analytics, reporting, training, service improvement, or business planning, where permitted by law.
5. How We Use PHI
When Physician Cure receives PHI in connection with medical billing, revenue cycle management, or related healthcare administrative services, we use PHI only as permitted by law and applicable agreements.
We may use PHI for purposes such as:
- Claims preparation and submission
- Payment posting
- Denial management
- Eligibility and benefits verification
- Medical coding support
- Accounts receivable follow-up
- Reporting to healthcare provider clients
- Credentialing or payer enrollment support
- Compliance and audit support
- Other contracted billing or administrative services
We do not use PHI for unrelated marketing purposes. We do not sell PHI. We disclose PHI only as permitted by applicable law, contract, Business Associate Agreement, or written authorization when required.
6. SMS Privacy Policy
Physician Cure is committed to protecting your privacy in connection with SMS/text message communications.
What Personal Information Is Collected for SMS
When you opt in to receive SMS communications from Physician Cure, we may collect:
- Name
- Email address
- Mobile phone number
- SMS opt-in consent
- SMS communication preferences
- Service-related information needed to communicate with you
How SMS Information Is Collected
SMS information may be collected when you:
- Submit a form on our website
- Request a consultation or service information
- Provide consent through a digital form
- Provide verbal consent to our team
- Sign up for services
- Communicate with customer support
- Opt in through another approved method
SMS consent is obtained through an opt-in process. By providing your phone number and opting in, you consent to receive text messages from Physician Cure as described in this Privacy Policy and SMS Terms of Service.
How We Use SMS Information
We may use SMS communications for service-related purposes, including:
- Consultation scheduling
- Appointment or meeting reminders
- Client onboarding updates
- Service-related alerts
- Account or billing updates
- Medical billing or RCM-related communication
- Credentialing or documentation reminders
- Customer support and follow-up
- Responses to your inquiries
Physician Cure does not use SMS to send unrelated spam. We do not sell, rent, or share your SMS opt-in information or phone number with third parties or affiliates for their marketing purposes.
SMS and PHI
SMS/text messaging may not always be the most secure method for transmitting sensitive healthcare information. Physician Cure will make reasonable efforts to avoid including PHI in standard SMS messages unless it is necessary, permitted by law, authorized, and appropriate for the communication.
Where sensitive information is involved, we may direct you to a secure portal, phone call, encrypted communication channel, or another approved method.
7. SMS Terms of Service
By opting in to SMS notifications through a web form, verbal consent, written form, service agreement, or any other approved medium, you agree to receive text messages from Physician Cure.
These messages may include service-related communications such as consultation reminders, appointment reminders, account updates, billing service updates, documentation reminders, customer support messages, and other communications related to the services you request or receive from Physician Cure.
SMS Opt-In Disclosure
By opting into SMS communications, you acknowledge and agree that:
- You consent to receive SMS/text messages from Physician Cure.
- Message frequency may vary.
- Message and data rates may apply.
- Consent to receive SMS messages is not a condition of purchasing any product or service.
- You may opt out at any time by replying STOP to any message.
- You may request help by replying HELP to any message.
- SMS opt-in information, phone numbers, and any data that is collected are not shared with third parties or affiliates for marketing purposes.
HELP Instructions
If you reply HELP, you may receive a message similar to:
“Thank you for contacting Physician Cure. For assistance, please contact us at +1 (315) 221-3300, +1 (805) 723-2873, or email [email protected]. Reply STOP to opt out.”
STOP Instructions
If you reply STOP, you may receive a confirmation message similar to:
“You have successfully opted out of SMS messages from Physician Cure. You will no longer receive SMS messages from us. Reply START to opt back in.”
After you opt out, we will not send further SMS messages unless you opt in again or initiate communication that requires a response.
START Instructions
If supported by our messaging system, you may reply START to opt back in to SMS messages from Physician Cure.
Message Frequency
Message frequency varies depending on your relationship with Physician Cure and the services you request or receive. For example, you may receive messages related to scheduling, reminders, documentation, service updates, or account support.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Physician Cure is not responsible for charges imposed by your mobile carrier.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
8. How We Share Information
Physician Cure does not sell or rent your personal information.
We may share information only in limited circumstances, including:
A. Service Providers and Vendors
We may share information with trusted third-party vendors who help us operate our business and provide services, such as:
- IT support providers
- Secure hosting providers
- Payment processors
- Analytics providers
- Communication platforms
- SMS service providers
- Billing or operational software providers
- Compliance, legal, or accounting professionals
These vendors are expected to protect information and use it only for the services they provide to Physician Cure.
B. Healthcare Provider Clients
When we perform services for healthcare provider clients, we may share billing, claims, reporting, or administrative information with the applicable healthcare provider or authorized representatives as part of our contracted services.
C. Legal and Regulatory Requirements
We may disclose information if required or permitted by law, regulation, subpoena, court order, government request, audit, investigation, or legal process.
D. Protection of Rights and Security
We may disclose information when we believe it is necessary to protect our rights, property, security, clients, users, employees, or others.
E. Business Transfers
If Physician Cure is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections.
F. With Your Consent
We may share information when you authorize or direct us to do so.
9. No Sale of Personal Information
Physician Cure does not sell your personal information. We also do not sell, rent, trade, or share SMS opt-in information or phone numbers with third parties or affiliates for marketing purposes.
10. Data Security
Physician Cure uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These safeguards may include:
- Access controls
- Password protection
- Encryption where appropriate
- Secure storage systems
- Staff training
- Confidentiality obligations
- Vendor review
- Limited access to sensitive information
- HIPAA-aligned safeguards where PHI is involved
Although we take privacy and security seriously, no website, system, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for using secure devices, protecting your passwords, and contacting us promptly if you believe your information has been compromised.
11. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, audit, tax, accounting, regulatory, or business obligations.
PHI and healthcare-related records may be retained in accordance with applicable law, client agreements, Business Associate Agreements, and healthcare compliance requirements.
When information is no longer needed, we may securely delete, de-identify, archive, or restrict access to it, as appropriate.
12. Your Rights and Choices
Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information, where legally permitted
- Request a copy of certain personal information
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
- Limit or disable cookies through your browser settings
- Ask questions about how your information is used or shared
Some information may be exempt from deletion or access requests if we are required or permitted to keep it for legal, contractual, healthcare, billing, fraud prevention, security, or compliance reasons.
To exercise your rights, please contact us using the contact details listed at the end of this Privacy Policy.
13. Marketing Communications
If you choose to receive newsletters, updates, or promotional emails from Physician Cure, you may opt out at any time by using the unsubscribe instructions included in the email or by contacting us directly.
Even if you opt out of marketing emails, we may still send non-marketing communications related to active services, transactions, contracts, invoices, security, legal notices, or account support.
Physician Cure does not send SMS marketing messages without consent. SMS messages are intended for service-related communication, support, scheduling, reminders, and account-related updates.
14. Cookies and Your Choices
Most browsers allow you to control cookies through browser settings. You may be able to block cookies, delete cookies, or receive alerts when cookies are being used.
If you disable cookies, some parts of our website may not function properly.
We may also use analytics tools to understand how visitors use our website. These tools help us improve website performance, content, and user experience.
15. Third-Party Links and Services
Our website may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, security, content, or policies of third parties.
When you leave our website or interact with a third-party platform, your information is governed by that third party’s privacy policy and terms.
16. Children’s Privacy
Our website and services are intended for adults, healthcare professionals, healthcare organizations, and business users. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
17. U.S. Data Processing
Physician Cure is based in the United States. If you access our website or services from outside the United States, your information may be processed, stored, and used in the United States or other locations where our service providers operate.
By using our website or services, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
18. California and Other State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable privacy laws. These may include the right to know, access, correct, delete, or receive a copy of certain personal information, and the right to opt out of certain types of data sharing or targeted advertising where applicable.
Physician Cure does not sell personal information. Physician Cure does not share SMS opt-in information or phone numbers with third parties or affiliates for marketing purposes.
If you submit a privacy rights request, we may need to verify your identity before responding. We will respond within the timeframe required by applicable law.
19. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, security practices, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Continued use of our website or services after an updated Privacy Policy is posted means you accept the revised policy.
20. Confidentiality of Your Communications
We understand that the information you share with us may be sensitive and confidential. Any messages, emails, forms, documents, chat conversations, or other communications you send to Physician Cure are treated with the highest level of confidentiality.
We do not share, sell, rent, publish, or disclose your private communications to third parties for advertising, marketing, or any unrelated commercial purpose. Your conversations and information are accessed only by authorized personnel who require the information to provide requested services, respond to inquiries, fulfill contractual obligations, or comply with applicable legal requirements.
We do not share the contents of your communications, including emails, messages, contact form submissions, consultation requests, or service-related correspondence, with outside organizations except:
- When you expressly authorize or request us to do so.
- When disclosure is necessary to provide the services you have requested through trusted service providers operating under confidentiality obligations.
- When required by applicable law, legal process, court order, or government authority.
- When necessary to protect the rights, safety, security, or property of Physician Cure, our clients, or others.
All communications are handled using reasonable administrative, technical, and organizational safeguards designed to maintain their confidentiality and integrity. We are committed to ensuring that your personal information and communications remain private and are used only for the legitimate purposes described in this Privacy Policy.
21. Contact Us
If you have questions about this Privacy Policy, SMS Terms of Service, our privacy practices, or your privacy rights, please contact us:
Physician Cure
75 South Broadway, Suite 400
White Plains, NY 10601
USA
Phone:
+1 (315) 221-3300
+1 (805) 723-2873